CLIENTS RESPONSIBILITIES AND OBLIGATIONS

YOU/YOUR AUTHORIZED/LEGAL REPRESENTATIVE ARE RESPONSIBLE FOR:

HEALTH MAINTENANCE OF SELF, FAMILY AND COMMUNITY, through participation in the varying health promotion/illness prevention and curative/rehabilitative programmes offered in the public or private health sector.

SUPPLYING INFORMATION that as far as possible, is complete and true about the present complaint; previous illness and treatment; family history and social/economic matters that may be related to his/her health.

COMPLIANCE WITH INSTRUCTIONS:

the treatment recommended by the care giver.

keeping your appointments.

the rules and regulations of the health care institution.

care of the health care institution’s property

the rules relating to the client's behaviour.

keeping all documents in a safe place and presenting them on request.

YOUR ACTIONS RELATED TO THE REFUSAL OF TREATMENT.

CLIENTS OBLIGATIONS/LIABILITIES

You/your authorized/legal representatives are OBLIGATED/ LIABLE:

TO PAY ANY COST INCURRED IN MEETING YOUR HEALTH CARE NEEDS. There are mechanisms in place to ensure that clients who are unable to pay receive health care in the public sector.

FOR ANY EQUIPMENT, LAUNDRY, PHARMACEUTICALS, OR OTHER SUPPLIES

taken possession of without authorization

damaged by you/your authorized/legal representative.

HEALTH SECTOR EXPECTATIONS

You/your authorized/legal representatives are EXPECTED TO:

DEMONSTRATE COURTESY AND RESPECT FOR ALL HEALTH CARE DELIVERY PERSONNEL

DEMONSTRATE MATURE, RESPONSIBLE BEHAVIOUR by giving advanced notice to cancel an appointment when you are unable to keep it.

ENCOURAGE HEALTHY PEOPLE TO DONATE BLOOD OR ORGANS SUCH AS KIDNEYS IF THEY DIE IN AN ACCIDENT WHERE THIS DOES NOT CONFLICT WITH PERSONAL/RELIGIOUS BELIEFS.

STANDARDS & REGULATION DIVISION PHARMACEUTICAL & REGULATORY AFFAIRS DEPARTMENT - Registration of New Drugs

Right to Receive Appropriate Treatment and Care