Career Opportunity – Help Desk Coordinator (MIS/IT 2) December 17, 2018-February 4, 2019 (Not vacant)

JOB PURPOSE

Design, implement and modify computer programs and databases for the Ministry of Health and related agencies. Provide technical support and user training to clients of custom-built applications. Analyse user requirements, procedures and problems to automate or improve existing systems.

 

KEY OUTPUTS

  • Computer programs delivered.
  • Manuals written and distributed for custom-built applications.
  • Users trained in software applications.

 

KEY RESPONSIBILITY AREAS

  • Develops and tests computer programs and databases as required
  • Modifies or otherwise change existing software by editing program codes
  • Coordinates the implementation of computer programs
  • Prepares user and system documentation
  • Conducts user training and demonstrations on off-the shelf products as well as custom-built systems
  • Troubleshoot and rectify problems reported by users

 

REQUIRED COMPETENCIES

Functional/Technical Competencies Levels
Sound knowledge of SQL Server and Windows operating systems  
Working knowledge of .NET, Microsoft Access and Visual Basic  
Ability to code, test and document software applications  

 

Core Competencies Levels
Oral Communication skills  
Interpersonal skills  
Problem solving and decision making  
Technical skills  
Teamwork and cooperation  
Customer and quality focus  
Initiative  

 

 

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

  • Sc. in Computer Science. Three (3) years working experience in systems design and analysis and programming; OR
  • Any equivalent combination of education and experience.

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Interested persons may apply in writing accompanied by resumes. Applications must be submitted no later than Wednesday, October 31, 2018 to:
Director
Human Resource Management & Development
Ministry of Health
10A Chelsea Avenue
Kingston 10
jobs@moh.gov.jm

Please note that responses will be sent to short- listed applicants only.