Operations Manager (GMG/SEG 3) [VACANT]


Under the direction of the Director, Waste Management the incumbent is responsible to manage the day-to day administration and operation of the Waste Management Unit through planning, directing and coordinating support services to facilitate the effective and smooth functioning of the Treatment Facilities. She/he will assist with administrative, finance, procurement, public relation and marking activities, and liaise with political directorates’ functionaries at the Ministry of Health, Regional Health Authorities, Healthcare Facilities, Medical Waste Treatment Facilities, Line Agencies and other stakeholder to accomplish the Unit’s programme objectives and targets



  • Strategic and Operational Plan developed and implemented and implemented
  • Contracts and Service level agreements developed and monitored
  • Inventory Management System developed and managed
  • Reports prepared
  • Staff welfare programme developed
  • Performance Appraisals conducted and evaluation reports prepared
  • Staff education material developed and implemented
  • Procurement plan developed and procurement activities completed within GOJ Guidelines
  • Annual budget prepared



Administrative Responsibilities

  • Ensure effective and efficient administration of the Waste Management Unit through the provision of support services related to the implementation of the Units programme objectives
  • Manage day-to day operation of unit’s Waste Treatment Facilities
  • Assist in the development of the strategic and operational plans to efficiently manage the business of the Unit
  • Monitor and ensure compliance with all licenses, permit and certifications issued for the Unit’s waste Treatment Facilities by various regulatory bodies
  • Review continually with the director the performance of the unit in terms of the achievement of objectives and taking remedial action where necessary


Human Resource

  • Develop and manage the welfare and performance of staff including tranderring skill, motivating staff, setting performance targets, monitoring performance, providing feedback to staff arranging for training
  • Schedule and conduct appraisals of supervisees based on performance assessment criteria and ensure timely submission of performance evaluation reports
  • Provide leadership and technical support to staff through effective objective setting delegation and communication
  • Participate in the recruitment process of staff for the unit
  • Provide guidance to staff through coaching, mentoring and training, and providing assistance and support as needed


Procurement & Finance

  • Prepare annual Procurement plan
  • Oversee all procurement activities to ensure timely completion of the process and delivery of goods and services
  • Ensure compliance with GOJ Procurement Guideline and inventory Management procedures
  • Continuously assess the unit’s services offering with a view of expanding the services provided to increase the revenue earning potential of unit
  • Prepare annual budget for the unit


Customer Services/Public Relations

  • Understand the business environment in which the unit operate through monitoring of service standards and competition, to improve treatment and collection service
  • Develop and implement strategies to create/transform the image of the WMU as a professional workforce that provides high quality medical waste collection and treatment service
  • Establish formal instruments to understand market and industry trends to guide management strategies that will optimize on opportunities that exist to improve customer service and financial position of the unit


Other Responsibilities

  • Perform other job related functions so assigned or as necessary to maintain the performance standards of the Waste Management Unit



  • Requires to work beyond normal working hours from time to time to meet deadline
  • Requires travelling occasionally to different locations within the area of responsibility
  • Working environment at the medical waste treatment facilities involves the mechanical handling of hospital infectious waste
  • Typical office working environment, no adverse working condition.


Required Competencies

Functional / Technical  
Working knowledge of business process, operations management and financial management  
Sound knowledge of Government and General Accounting  
Excellent knowledge of Public Sector Regulations  
Sound knowledge and experience of GOJ procurement, financial management and inventory management guidelines  



  • Bachelor’s degree in Business Administration, Operation Management, Public Administration, Management Studies, or equivalent related field
  • Minimum of three (3) years working experience in a senior capacity
  • Experience in public relations, sales/marketing, project management financial management and corporate governance would be asset



Interested persons may apply by submitting a cover letter and resume via email no later than Tuesday, May 19, 2020 to:
Human Resource Management & Development
Ministry of Health & Wellness
10A Chelsea Avenue
Kingston 10

Please note that responses will be sent to short- listed applicants only.