ADDENDUM – Terms of Reference for Project Manager – Smart Health Care Facilitiesin the Caribbean Project – Jamaica

Reference is made to the captioned subject which was uploaded on the Ministry of Health & Wellness website    

Kindly be advised that  only shortlisted candidates will be required to submit a technical and financial. Aslo a Tax Compliance Certificate (TCC) must be submitted as part of the requirements in your expression of interest.

All other conditions as stipulated in the Terms of Reference remains unchanged.

Programme Officer [GMG/SEG 2] HIV/STI/Tb Unit

JOB PURPOSE    

To effective response to the HIV epidemic, the Programme Officer is critical in the process of developing programmes for the treatment, care and support of key and vulnerable populations. The officer will support the care of these populations by strengthening and addressing issues regarding increasing HIV risk and vulnerability, stigma and discrimination and harmful gender norms.

 

KEY OUTPUTS

  • Develop, conduct, monitor and coordinate activities related to key and vulnerable population groups, including the children and adolescents.
  • Priority populations, and priority programme interventions to be defined, and national responses for key populations in the HIV programme are to be defined and linked to relevant programmes and resource mobilization opportunities.
  • Priority gaps in HIV programmes for these populations related to supply, demand, quality and structural factors to be identified and actions to address the gaps are to be agreed on, with the development of defined priority plans of action and data needs.
  • Individual Workplan prepared and submitted as agreed

 

RESPONSIBILITIES (TECHNICAL/ADMINISTRATIVE/PROFESSIONAL)

  1. Assist in identifying challenges faced by key/vulnerable population groups in their attempts to access treatment, care and support.
  2. Develop and support the implementation of policies, programmes and activities developed for key/vulnerable population groups.
  3. Monitor all key/vulnerable population centered activities at treatment sites.
  4. Ensure standardized quality of care for all key/vulnerable population groups are maintained.
  5. Manage and coordinate the implementation of the Enhanced Package of Care for key/vulnerable populations in health facilities
  6. Support quality improvement activities for key/vulnerable population groups.
  7. Assist with monitoring linkage and retention activities
  8. Participate in treatment site audits
  9. Act as a focal point for an assigned RHA(s) for treatment care and support
  10. Attend monthly/quarterly/annual meetings/conferences/workshops and special sessions as required of HIV Programme Personnel.
  11. Prepare monthly/quarterly/annual/ad hoc quantitative and qualitative reports in collaboration with the PLHIV Liaison Officer/Regional TCS Officer and submit to the National TCS Director.
  12. Oversee and assist with the collection, compilation of all associated data in collaboration with the Regional teams.

 

REQUIRED COMPETENCIES

  • Strong analytical, planning and organizing skills
  • Excellent decision making and problem solving skills
  • Excellent time management skills
  • Excellent oral and written skills
  • Strong communication skills and a demonstrated ability to build consensus and work with inter-disciplinary teams is required

 

OTHER RESPONSIBILITIES

Performs other related functions assigned from time to time by the Director Treatment Care and Support, HIV/STI/Tb Unit, MOH.

 

PERFORMANCE STANDARDS

  1. Key outputs/deliverables are produced within agreed time frames to the required standards.
  2. Individual Workplan is prepared within the established format and time frame and supports the strategic objectives of the component.
  3. Reports submitted as per the relevant timelines

 

REQUIRED COMPETENCIES

  • Understanding of the Grant/MOH system for reporting and monitoring;
  • Highly organized;
  • Ability to draft well-written correspondences;
  • Analytical thinker with strong written and verbal communication skills;
  • Ability to work under tight deadlines.
  • Proficiency in the use of relevant computer applications.
  • Possess excellent oral and written skills
  • Have good interpersonal skills
  • HIV/AIDS knowledge and experience managing HIV/AIDS patients would be an asset.

 

MINIMUM REQUIRED EDUCATION & EXPERIENCE

  • Bachelor’s degree in Social Sciences
  • Masters’ in Public Health would be an advantage
  • At least three (3) years field experience in HIV
  • Excellent oral and written skills
  • Computer literate
  • Good interpersonal skills

 

REPORTING RELATIONSHIP

Reports directly to the Director, Treatment, Care and Support.

 

………………………………………………………………………………………………………………………………………………………………………..

Interested persons may apply in writing accompanied by resumes. Applications must be submitted no later than Friday, September 13, 2019 to:
Director
Human Resource Management & Development
Ministry of Health & Wellness
10A Chelsea Avenue
Kingston 10
jobapplications.moh@gmail.com

Please note that responses will be sent to short- listed applicants only.

Terms of Reference – Business Analyst

Consultant Business Analyst to strengthen the management of health information and design the mechanism for integration of all health related data sources in a Central Health Repository

BACKGROUND

 
1.1 The Ministry of Health and Wellness (MOHW) has direct responsibility for the Health and Wellness of the Jamaica people. In carrying out this mandate the Ministry utilizes several databases to collect highly confidential patient information which is used to guide policy, programmatic interventions, track performance and decision making. However, these systems are in various formats and locations and do not interface centrally, which does not allow for easy analysis and validation.

 

1.2 A robust Central Health Repository can enable an effective Monitoring System which

has the potential to improve the quality and efficiency of health service delivery and

eventually reduce healthcare expenditure. With increasing resources being allocated

to the prevention and treatment of high burden diseases, there is a critical need to

determine whether policies and programmes are in fact effective and progress is

being made towards achieving the goals and outcomes that have been set

according to the Ministry of Health & Wellness’s Strategic Plan for 2019-2023,

Vision 2030 Jamaica: National Development Plan and the health-related Sustainable

Development Goals.

 

The Vision 2030 Plan, together with the Strategic Project Plan of the Public Sector Transformation Unit (PSTU) of the Cabinet Office of Jamaica, highlights the importance of the public sector embracing Information and Communication Technology (ICT) in their strategic operations and services to the public.

 

1.3 The management of health information includes: identification, collection, organization, storage, protection, access, dissemination, analysis and interpretation of health data regardless of format. Information and Communication Technologies (ICT) can robustly support these processes, which have the potential to improve health information management.

 

The Health Metrics Network of the World Health Organization had established a framework and standards as part of a roadmap for strengthening country Health Information Systems (HIS). In keeping with this recommended pathway, and supported by the local PAHO Office, the MOHW undertook an Assessment of the NHIS in July 2011.

 

The findings revealed that major areas of weakness were those involving data management as well as the Health Information System (HIS) resources. The latter refers to the application of ICTs, the policy and legislative frameworks, and the human and financial resources.

 

Subsequently, the findings of the Assessment were used together with other information to develop a national strategy during 2012-2013. In January 2015, the National Health Information System Strengthening (NHIS) and E-Health Strategic Plan 2014-2018 gained Cabinet approval for implementation and extra-budgetary funding.

 

1.4 The MOHW therefore seeks to recruit the services of a consultant to review and

recommend mechanisms for strengthening health information management and

develop the high level requirements for the integration of all the health related

databases into a Central Health Data Repository.

 

2.1 CONSULTANCY OBJECTIVE
   

The general objective of the consultancy is to recommend mechanisms for

strengthening of health information management and integration of all health

related databases within a Central Health Repository for the Ministry of Health &

Wellness by the fiscal year 2022/2023. Specifically, the consultancy will provide a

comprehensive assessment of the existing data management mechanisms and

provide recommendations for strengthening the data and information cycle. The

plan should be prepared with the relevant annexes that are required for approval of

the said documents.

 

 

 

 

 

2.2 CHARACTERISTICS OF THE CONSULTANCY
Type of Consultancy: Local, Individual
Duration: 60 days
Place of work: Jamaica and place of residence
Qualifications: –        University degree (Bachelors and/or Masters) in Management Information Systems, Business Analysis or any other equivalent Business development related qualification.

–        Experience in Business Process Improvement, Elicitation and “Strong analytical skills.

–        Certification/Qualification/Training in developing user requirements will be an asset.

–        In-depth understanding of the organization and management of public and private institutions and NGOs, with a focus on information systems, operations management and data management.

–        Strong motivation, excellent team player and result-oriented.

–        Excellent presentation, communication and IT skills.

        Fluency in the English language (written and verbal) is required.  

 

3

 

ACTIVITIES AND DELIVERABLES

  –         Prepare consultancy work plan

–        Meet with stakeholders to elicit the needs and current proceeds and the road map to addressing these needs.

–        Elicit, evaluate and document health indicator data reporting and visualization requirements.

–        Examine Health indicator data tools and the system in which they operate, and outline all requirements for integration and any needed reconfiguration.

–        Gap Analysis Report detailing the MOHW’s health indicator data tools and the current database functionalities against the desired integrated state.

–        Develop before and after (improved) process flow diagrams illustrating the procedures.

–        Develop the required high level Specifications for the implementation of the central data repository (monitoring system) and recommend accompanying human and other resources specifications and structure.

–         Prepare Technical Report detailing requirements specifications for Central Data Repository (Monitoring System) inclusive of human resource and infrastructure plan.

 

4

EXPECTED RESULTS/REPORTS

 

  It is expected that this consultancy will provide a comprehensive document that will

form the basis for integration of all health related databases into a Central Health

Repository and Monitoring System. The final report shall cover requirements for

integration and any needed reconfiguration, including a needs assessment and gap

analysis. A draft report shall be submitted 20 days before the end of the

consultancy for review by MOHW team.

 

5

SUPERVISION/COORDINATION

 

5.1

 

The Consultant will report to the Principal Medical Officer, National Epidemiologist, who will have the overall responsibility for ensuring the quality and timeliness of the output of the contract.  Technical inputs and oversight will also be provided by a specialized Committee (including PAHO) that will oversee the work of the consultant and provide protocol guidance. The team will comprise representatives from the following Units/Department of the MOHW and partners:

 

–        Permanent Secretary’s Office [1]

–        Chief Medical officer’s Office [1]

–        Systems, Information and Technology Unit (SITU) [1]

–        Policy, Planning and Development (PPD) [1], particularly, Health Records Unit [1] and Planning and Evaluation Branch [1]

–        Principal Medical Officer, National Epidemiologist

–        Medical Epidemiologist, Communicable Diseases

–        Health Informatics [1]

–        Director, Health Status Unit [1]

–        RGD [1]

–        STATIN [1]

 

 

6.0 PAYMENT TERMS

 

Payments by Ministry of Health and Wellness are delivery-based. Any deliverable not meeting the required specifications will have to be reworked and resubmitted at no additional cost to Ministry of Health and Wellness. The proposed payment schedule for this assignment is monthly payment upon submission of progress reports on completed tasks, outlined against planned outputs. Based on the report and satisfactory performance, payments will be certified by the supervisor.
   
6.1 Payment  Schedule
   
  ·         20% on submission and acceptance of comprehensive work plan.

·         30% on submission of Gap Analysis Report- MOHW.

·         50 % on submission and acceptance of final technical report detailing requirements specifications for Central Data Repository (Monitoring System)

inclusive of human resource and infrastructure plan.

 

 

 

 

 

 

 

 

 

 

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

7.0 Evaluation Criteria:

 

Evaluation will be calculated as follows; Cost Score Weighting =

   
  Proposals will be evaluated on the basis of :
  Evaluation Criteria Points Max. Score Actual Score
  Academic & Professional Qualification   30  
  University degree (Bachelors and/or masters) in Management Information Systems, business analysis or any other equivalent business development related qualification.

Certification /Qualification/Training in developing user requirements will be an asset.

 

 

 

30

   
  Specific Experience   20  
  Experience in business process improvement and elicitation.

Evidence of in-depth understanding of the organization and management of public and private institution and NGOs with a focus on information systems, operations management and data management

 

10

 

 

 

 

10

   
  Adequacy for the assignment   20  
        Adequacy of the proposed methodology and work

      plan responding to the Terms of Reference

    

      20

   
       Implementation Methodology       20  20  
       Cost = LT X C

                    XT

      10  10  
       Total     100 100  

Candidate must attain a minimum mark of 70 to be considered

Terms of Reference – IT Specialist Echo

BACKGROUND 

Project ECHO (Extension for Community Healthcare Outcomes) is an innovative hub and spoke programme, designed to create knowledge networks bringing together healthcare providers in low-resourced areas and specialty care providers through a tele-mentoring programme using brief lectures and case‐based presentations. These networks have been shown to increase capacity for healthcare providers to identify, treat, and manage patients. Using basic, widely available teleconferencing technology, clinical management tools and case‐based learning, healthcare providers develop knowledge and self‐efficacy on techniques for management and quality improvement.  

Project ECHO has been recognized globally as a successful tool to improve care outcomes. The purpose of the ECHO sessions is to build capacity and to dramatically increase the effectiveness of the group by sharing best practices.  Project ECHO has supported the development of over 303 hubs worldwide in more than 35 countries on six continents for approximately 70 diseases and conditions, including ongoing engagement in Jamaica through the Ministry of Health and Wellness (MOHW) and partner non-governmental organizations (NGOs).

The MOHW will be establishing an ECHO HUB to centralize and streamline efforts and maximize outreach in the most cost-effective manner. The MOHW will engage the Regional Health Authorities (RHAs), agencies, and related organizations that make up the public health system to strengthen capacity for healthcare delivery. Using the ECHO platform, public sector healthcare providers throughout the country will have access to the expertise of the central MOHW and subject matter experts without having to travel and in some cases, refer patients. Healthcare providers can connect via their Smartphones, laptops, or other computer systems. By setting up the system and infrastructure, the model can be leveraged quickly to help integrate best practices, new policies and healthcare education.

 

THE TEAM

The team is led by the Family Health Unit (FHU) of the MOHW with input from the Director, Systems Information & Technology Unit (S.I.T.U.) and the Public Relations and Communication Unit. The successful individual will form part of this team on a contract basis and report to the Director, SITU. The successful individual will also work collaboratively with other Units and Branches across the MOHW, RHA’s, health centres and hospitals.

The position will be funded by the IDB funded project  to support the Health Systems Strengthening for the Prevention & Care Management of Non- Communicable Diseases (NCD) Programme.

 

RESPONSIBILITIES

The primary function of this contract is to provide IT implementation and ongoing technical support for the tele-mentoring programme where specialty physicians use distance learning and web conferencing technologies to provide remote clinical mentoring and training to primary care physicians.  The successful candidate will assess the current infrastructure at healthcare sites across Jamaica, identify what technology needs to be in place to support implementation of the distance learning and web-conferencing technology and lead the implementation of the technology in collaboration with local IT resources. The successful candidate will also provide technical support during the mentoring and training sessions to ensure each session is delivered seamlessly. This contract is full-time for a six months’ period starting in September 2019 and then half-time for 12 months, with the possibility of renewal pending satisfactory performance.

The key responsibilities include:

  • assessing the current technology infrastructure at sites
  • serving as a primary IT liaison to participating clinics
  • advising and assisting with management of video-conferencing software installation and connection testing
  • performing remote and local IT trainings with participating ECHO clinic sites as needed
  • analysing and solving problems related to computer applications and systems for the programme
  • Providing a wide range of in-depth technical assistance and guidance to all participants
  • Reviews, evaluates and recommends solutions for hardware and software acquisitions
  • Attending and facilitating teleECHO sessions from an IT standpoint

 

DELIVERABLES

  • Product 1: Current State Assessments and Recommendations Reports – Brief report on each site summarizing the infrastructure it currently has in place and making recommendations for purchases to support the distance learning and web-conferencing technologies
  • Product 2: IT Support Training Materials – Training presentation and supporting materials for IT personnel at sites to support the equipment
  • Product 3: Implementation of required telehealth technology solutions and infrastructure at designated health facilities, in collaboration and coordination with local IT resources
  • Product 4: Ongoing technical support of tele-mentoring technologies and infrastructure

Products / deliverables 1 – 3 is to be presented within the first 6 months of the contract.

 

MINIMUM REQUIREMENTS

Education: A university degree from an accredited institution in computer science, health informatics, health/hospital administration, public health, or business administration.

Experience:

  • Minimum five years of experience providing Tier 1 and Tier 2 IT support, preferably in a healthcare environment.
  • Minimum two years of experience conducting technology assessments.
  • Minimum three years-experience with planning, implementing and supporting video conferencing solutions, technologies and infrastructure.

Languages: Advanced writing, communication, and presentation skills in English.

 

CORE AND TECHNICAL COMPETENCIES

  • Experience conducting IT assessments and making recommendations
  • Experience providing enterprise-level IT support
  • An understanding of distance education technologies and web-conferencing technologies
  • Strong organization skills
  • Ability to communicate with non-technical staff
  • Ability to work independently without direct supervision

 

OPPORTUNITY SUMMARY

  • Full-time for 6 months and half-time for 12 months, with the possibility of renewal pending satisfactory performance
  • Starting date: October 2019
  • Location: Kingston, with travel across the island
  • Reporting to: Director, SITU, MOHW

 

MINISTRY OF HEALTH AND WELLNESS
REQUEST FOR EXPRESSIONS OF INTEREST
INDIVIDUAL CONSULTANT
IT SPECIALIST – ECHO


JAMAICA
Support for the Health Systems Strengthening for the Prevention and Care
Management of Non-Communicable Diseases Programme
Loan No: JA-L1049
Assignment Title:  IT SPECIALISTECHO (Extension for Community Healthcare Outcomes)

The Government of Jamaica has received financing from the Inter-American Development Bank (IDB) toward the cost of the Support for the Health Systems Strengthening for the Prevention and Care Management of Non- Communicable Diseases Programme, and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) will include IT implementation and ongoing technical support for the tele-mentoring programme as well as assessment of the current infrastructure at healthcare sites across Jamaica to identify what technology needs to be in place to support implementation of the distance learning and web-conferencing technology and lead the implementation of the technology in collaboration with local IT resources. The assignment is for a duration of eighteen months.

The Ministry of Health and Wellness now invites eligible individual consultants to indicate their interest in providing the Services. The requirements are:

  • A university degree from an accredited institution in computer science, health informatics, health/hospital administration, public health, or business administration Experience:
  • Five years of experience providing Tier 1 and Tier 2 IT support, preferably in a healthcare environment.
  • Minimum two years of experience conducting technology assessments.
  • Minimum three years-experience with planning, implementing and supporting video conferencing solutions, technologies and infrastructure.

The attention of interested Consultants is drawn to paragraph 1.9 of the IDB’s: Policies for the Selection and Contracting of Consultants financed by the Inter-American Development Bank GN-2350-9, March 2011, setting forth the IDB’s policy on conflict of interest.  A Consultant will be selected in accordance with the Selection of Individual Consultants method set out in the IDB’s Policies.

Expressions of interest in the form of an Application letter and Curriculum Vitae must be delivered to the address below (in person, or by mail, or by fax, or by e-mail) by September 17, 2019. The detailed Terms of Reference for the Consultancy Service is available on the website of the Ministry of Health and Wellness at www.moh.gov.jm.

The Procurement management Specialist
Support for the Health Systems Strengthening for the Prevention and Care
Management of Non-Communicable Diseases Programme
3rd Floor, Ministry of Health and Wellness
10 A Chelsea Avenue
Kingston 5, Jamaica W.I
Tel: (876) 633-7934
E-mail: hsspproject@moh.gov.jm

We thank all applicants however please note only shortlisted candidates will be contacted.

 

 

TERMS OF REFERENCE
PROGRAMME MANAGER / ECHO COORDINATOR

 

BACKGROUND 

Project ECHO (Extension for Community Healthcare Outcomes) is an innovative hub and spoke programme, designed to create knowledge networks bringing together healthcare providers in low-resourced areas and specialty care providers through a tele-mentoring programme using brief lectures and case‐based presentations. These networks have been shown to increase capacity for healthcare providers to identify, treat, and manage patients. Using basic, widely available teleconferencing technology, clinical management tools and case‐based learning, healthcare providers develop knowledge and self‐efficacy on techniques for management and quality improvement.  

Project ECHO has been recognized globally as a successful tool to improve care outcomes. The purpose of the ECHO sessions is to build capacity and to dramatically increase the effectiveness of the group by sharing best practices.  Project ECHO has supported the development of over 303 hubs worldwide in more than 35 countries on six continents for approximately 70 diseases and conditions, including ongoing engagement in Jamaica through the Ministry of Health and Wellness (MOHW) and partner non-governmental organizations (NGOs).

The MOHW will be establishing an ECHO HUB to centralize and streamline efforts and maximize outreach in the most cost-effective manner. The MOHW will engage the Regional Health Authorities (RHAs), agencies, and related organizations that make up the public health system to strengthen capacity for healthcare delivery. Using the ECHO platform, public sector healthcare providers throughout the country will have access to the expertise of the central MOHW and subject matter experts without having to travel and in some cases, refer patients. Healthcare providers can connect via their Smartphones, laptops, or other computer systems. By setting up the system and infrastructure, the model can be leveraged quickly to help integrate best practices, new policies and healthcare education.

 

THE TEAM

The team is led by the Family Health Unit (FHU) of the MOHW with input from the Director, Systems Information & Technology Unit (S.I.T.U.), the Director, Health Promotion and Protection and the Public Relations and Communication Unit. The successful candidate will form part of this team on a contract basis and report to the ECHO Lead Mentor and Facilitator. The successful individual will also work collaboratively with other Units and Branches across the MOHW, RHA’s, health centres and hospitals as well as academia.

The position will be funded by the IDB funded project  to support the Health Systems Strengthening for the Prevention & Care Management of Non- Communicable Diseases (NCD) Programme.

 

RESPONSIBILITIES

The officer will manage the day-to-day operations of the Hub, coordinating and facilitating information flow between the Office of ECHO Hub (the MOHW) and ECHO spoke participants in rural and urban areas. The successful candidate will work closely with the ECHO Lead and Facilitator who will be responsible for developing or identifying appropriate disease care models, designing the tele-mentoring clinic and supporting materials and facilitating the tele-mentoring clinics. This contract is full-time for one year starting in September 2019, with the possibility of renewal pending satisfactory performance.

 

Primary duties and responsibilities include:

  • recruiting clinical sites and health care providers by visiting clinics within the country to introduce the programme and register participants for teleECHO sessions
  • providing administrative and operational support for the programme
  • assisting in the production and distribution of teleECHO session course materials and schedules
  • surveying participants for feedback and suggestions for future sessions
  • conducting training for participants
  • assisting with the development of clinical and curriculum brochures, web-based resources, and other outreach efforts
  • coordinating the development and preparation of marketing and promotional plans and/or materials, as appropriate to the programme
  • serving as liaison between MOHW faculty and participants
  • coordinating instructional course activities, which may include the logistics for distance delivery technologies
  • Facilitating and enhancing day-to-day operating relations with site coordinators and other stakeholders, as appropriate to the position

 

DELIVERABLES

  • To be determined in consultation with the ECHO Lead and Facilitator and Director, FHU

 

MINIMUM REQUIREMENTS

Education: A university degree in computer science, health informatics, health sciences, health/hospital administration, public health, or business administration, or related field

Experience: Minimum 5 years of experience working in a programme or project administrative capacity. Healthcare experience is strongly preferred

Languages: Advanced writing, communication, and presentation skills in English

 

CORE AND TECHNICAL COMPETENCIES

  • Strong organization skills
  • Ability to work independently without direct supervision
  • Experience with distance education programmes is highly desirable
  • Previous ECHO experience highly desirable
  • Experience working in an international context is highly desirable

 

OPPORTUNITY SUMMARY

  • Length of contract: one year, with the possibility of renewal pending satisfactory performance
  • Starting date: October 2019
  • Location: Kingston, with travel across the island Jamaica
  • Reporting to: ECHO Lead Mentor and Facilitator

 

MINISTRY OF HEALTH AND WELLNESS
REQUEST FOR EXPRESSIONS OF INTEREST
INDIVIDUAL CONSULTANT
COORDINATOR- ECHO

 

JAMAICA
Support for the Health Systems Strengthening for the Prevention and Care
Management of Non-Communicable Diseases Programme
Loan No: JA-L1049
Assignment Title:  COORDINATOR –ECHO (Extension for Community Healthcare Outcomes)

The Government of Jamaica has received financing from the Inter-American Development Bank (IDB) toward the cost of the Support for the Health Systems Strengthening for the Prevention and Care Management of Non- Communicable Diseases Programme, and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) include managing the day-to-day operations of the Hub, coordinating and facilitating information flow between the Office of ECHO Hub (the MOHW) and ECHO spoke participants in rural and urban areas. The assignment is for a duration of twelve months.

The Ministry of Health and Wellness now invites eligible individual consultants to indicate their interest in providing the Services. The requirements are:

  • A university degree in computer science, health informatics, health sciences, health/hospital administration, public health, or business administration, or related field
  • Minimum 5 years of experience working in a programme or project administrative capacity. Healthcare experience is strongly preferred

The attention of interested Consultants is drawn to paragraph 1.9 of the IDB’s: Policies for the Selection and Contracting of Consultants financed by the Inter-American Development Bank GN-2350-9, March 2011, setting forth the IDB’s policy on conflict of interest.  A Consultant will be selected in accordance with the Selection of Individual Consultants method set out in the IDB’s Policies.

Expressions of interest in the form of an Application letter and Curriculum Vitae must be delivered to the address below (in person, or by mail, or by fax, or by e-mail) by September 17, 2019. The detailed Terms of Reference for the Consultancy Service is available on the website of the Ministry of Health and Wellness at www.moh.gov.jm.

The Procurement management Specialist
Support for the Health Systems Strengthening for the Prevention and Care
Management of Non-Communicable Diseases Programme
3rd Floor, Ministry of Health and Wellness
10 A Chelsea Avenue
Kingston 5, Jamaica W.I
 Tel: (876) 633-7934
E-mail: hsspproject@moh.gov.jm

We thank all applicants however please note only shortlisted candidates will be contacted.

Terms of Reference – Project Manager – Smart Health Care Facilities in the Caribbean Project – Jamaica

BACKGROUND

Jamaica is a small island developing state and is particularly vulnerable to natural and man-made disasters. The relationship of the impact of disasters on sustainable development is well-established.  In a country document for Disaster Risk Reduction in Jamaica a probabilistic risk assessment at parish and national levels indicated a conservative estimate for the total exposure for earthquakes and hurricanes at 18.65 billion US dollars (IDB 2010), not including the exposure to flooding, as a result of hurricanes or intense rainfall. Disaster Risk Reduction is therefore a priority for Jamaica. 

The Government of Jamaica’s (GoJ) strategies for achieving the long-term goals for disaster risk reduction are articulated in overarching plans for sustainable development including:

  • Vision 2030: National Development Plan
  • Successive Medium-Term Socioeconomic Policy Frameworks
  • Sector Plan including the National Health Plan

These are aligned through participation in National, Regional and International Plans in which health is identified as a priority sector:

  • ODPEM – National Disaster Organization
  • Hazard Risk Reduction and Adaptation to Climate Change Thematic Working Group (HRRACC-TWG)
  • PAHO/ WHO 2017-2022 Cooperation Strategy
  • UNFCCC

 

Hydrometrological events and other climate related hazards are among the most frequent causes of disaster situations and will likely be exacerbated by climate change (CC). A Climate Change Policy Framework was approved by Cabinet in 2015 and it includes steering by the Hazard Risk Reduction and Adaptation to Climate Change Thematic Working Group (HRRACC-TWG) chaired by the Planning Institute of Jamaica (PIOJ). There is a Climate Change Division established within the Ministry of Economic Growth and Job Creation and its role is to lead, provide strategic support, coordinate and monitor the transformational change towards a climate resilient society for Jamaica.

During disaster situations, it is critical that health facilities remain operational to treat sick and injured.  The majority of health facilities are located in high risk areas and services may become interrupted following storm, hurricane or earthquake events.  Climate-smart Healthcare is a term used to describe the critical and much needed work in the “strategic approach that links the various dimensions of emergency and disaster management for “smarting” the health system for resilience”. Climate-Smart Healthcare is equivalent to Climate Resilient Health System.  This was defined by WHO as “one that is capable to anticipate, respond to, cope with, recover from, and adapt to climate-related shocks and stress, so as to bring sustained improvements in population health, despite an unstable climate.” The programme concept for delivering more resilient health facilities’ was included as a World Health Organization (WHO) global target in the recently tabled ‘Global plan of action (POA) on climate change and health in Small Island Developing States’, including Jamaica.  This POA informs the development of MOHW Smart Programme that functions to build resiliency in the health sector.  The Smart Programme guides the transition to sustainability, reduced carbon footprints and more resilient and safer health facilities in the face of natural and man-made hazards.

The Pan American Health Organisation (PAHO), which is the regional office for the Caribbean and Americas of the World Health Organisation, is the implementing partner for the Smart Health Care Facilities (HCF) in the Caribbean project. The project period is May 2015 to May 2020 and it has three outputs.  One of these outputs is infrastructure upgrade on selected facilities to reach a minimum standard for safety.  The project will provide safer, greener health facilities in Belize, Dominica, Grenada, Guyana, Jamaica, Saint Lucia and Saint Vincent and the Grenadines. Activities within each country are at different stages of implementation as the programme had started one year earlier in the four Eastern Caribbean countries (Dominica; Grenada; St Lucia and St Vincent and the Grenadines) and subsequently followed by the three larger countries of Belize, Guyana and Jamaica, that were included when the project funding envelope was increased in 2016.  The project is in its penultimate year and it is anticipated that there will be an extension of 6-12 months after the project period to complete all deliverables.  Jamaica is now entering the construction phase and Infrastructure works are to be carried out on eleven facilities across Jamaica.  Successful implementation of the project may leverage additional external resources for health facility resilience improvements interventions by providing a basis for the country to design and submit pipeline proposals to global climate funds to expand disaster resilience investments beyond the scope of the current project.  An “Extraordinary 5 Year CapEx Plan for Health” that described a five-year investment programme in which there will be “significant capital investment that should result in an improvement in the infrastructure…” “over the next five years” was approved in 2019 and includes structural improvements to support primary care reform and enhancement of emergency care.  These works must preserve or augment the smart interventions under the Smart HCF in the Caribbean project.

The objective of the assignment is therefore to effectively and efficiently execute this phase of the project taking into consideration the other infrastructure projects being implemented concurrently, ensuring that interventions are synergistic and preserve the smart standards that will be achieved by the project.

 

Scope of work:

In carrying out the assignment, the project manager is required to work closely with the Regional Health Authorities, the PAHO and its Building Contractors and Check Consultants. The project manager is also expected, in the exercise of his/her duties, to use appropriate project management tools, good practices, draw on lessons learned from similar experiences where and when available, and employ a collaborative approach in ensuring that the project objectives are attained.

Specifically, scope of services of the manager includes that he/she:

  1. Familiarise him/herself with the MOH&W Disaster Risk Reduction Programme, the project agreement, documents and agreements of other climate change-related programmes, reporting templates and guidelines of the Smart HCF in the Caribbean Project and UK-DFID and other reporting requirements relevant to the successful implementation of the project
  2. Liaise with each implementing agency and coordinate project activities to ensure that the activities in each output are implemented in accordance with the project agreement, the PAHO Smart Hospital Tool-Kit, and any other relevant project documents; troubleshoot with the relevant agencies to remove any bottlenecks that might arise during project implementation
  3. Integrate the Annual Work Plans prepared by the EDMSS Branch of the MOH&W and, with the assistance of the PAHO Country Office Smart Focal Point, the Procurement Plans as described in the Project Operational Manual for submission and approval by the Project Steering Committee and the UK-DFID
  4. Coordinate implementation of the required actions established by the Technical Implementing Team (TIT) work-plan for Jamaica, and updating and improving them as pertinent
  5. Collaborate with the MOH&W Smart Focal Point and Snr. Director, Project Planning and Monitoring Unit to enable on-going alignment between this and the other investment projects within the MOH&W
  6. Oversee the procurement of goods and services for the project in accordance with the procurement rules and guidelines established by the Government of Jamaica and consistent with the requirements of the PAHO and UK-DFID
  7. Plan and coordinate project activities (meetings, workshop, site visits etc.) to enhance stakeholder inclusion and programme accountability
  8. Provide timely information required for project implementation from the respective Regional Director of the Regional Health Authority to the MOH&W Smart Focal Point and the PAHO Smart Focal Point;
  9. Supervise the implementation of electric upgrade (wiring and fixtures) by the contractor and certify invoices for payment by the Ministry of Health & Wellness;
  10. Manage the process of receiving the various endorsements and approvals for the project, from the Beneficiary within the scheduled timeline with the guidance of the Programme Manager and Project Engineer;
  11. Liaise and communicate with the Beneficiary/key stakeholders of the project with the guidance of the Programme Manager and Project Engineer to ensure smooth implementation of the various measures of the project;
  12. Assist the MOH&W Smart Focal Point and respective RHA teams with the day-to-day project correspondences, information sharing and filing under the project, ensuring that appropriate follow-up actions are taken;
  13. Assist the MOH&W Smart Focal Point and respective RHA with monitoring and management of the retrofit project implementation against their key performance indicators;
  14. Coordinate with the MOH&W and PAHO and Contractor Environmental Specialist to ensure that all wastes are handled, stored and disposed of in accordance with the Contractor site specific environmental management plan; as well as the project is executed in accordance with the approved health and safety plan;
  15. Perform other duties as determined by the MOH&W Smart Focal Point.

 

Deliverables:

The Project Manager’s activities will be supervised by the MOH&W Smart Focal Point. The Project Manager will provide the progress reports outlined below.  These reports should provide progress of the works and include pictures, data, videos and any other content related to the progress of the project.

  • Annual Work Plan and Procurement Plan
  • Monthly/ Quarterly/ Annual Reports (progress, financial)
  • Applicable plans based on the Environmental Management Framework
  • Stakeholder Consultations and workshops
  • Job descriptions for consultants; technical specifications for goods; Inventory of goods procured
  • Visibility and Knowledge products
  • Audited Financial Statements
  • Evaluation Report

 

Payment timeline:

The Consultant will be paid as follows, subject to the approval of the respective deliverables by the MOH&W and PAHO:

  • 10 % – upon signing of contract and production of Workplan
  • 10 % – upon submission and approval of Bi-monthly progress Report 1
  • 10 % – upon submission and approval of Bi-monthly progress Report 2 to include recommendations for improvement for next supervision session
  • 10 % – upon submission and approval of Bi-monthly progress Report 3
  • 10 % – upon submission and approval of Bi-monthly progress Report 4 to include recommendations for improvement for next supervision session
  • 10 % – upon submission and approval of Bi-monthly progress Report 5
  • 10 % – upon submission and approval of Bi-monthly progress Report 6
  • 10 % – upon submission and approval of Bi-monthly progress Report 7
  • 5% – upon submission and approval of Bi-monthly progress Report 8
  • 15 % – upon submission and approval of Final Report on the Consultancy inclusive of lessons learnt, best practices and recommendations

 

 

Experience and Qualifications:

  • Education: Bachelor’s degree in Engineering, Project Management or Public Management.
  • Experience: Minimum 5 years professional and management working experience preferably in an area related to natural resources management, spatial planning and climate resilience
  • Languages: English
  • Core and Technical Competencies: an area related to natural resources management, spatial planning and climate resilience, Project Management experience; Government procurement and knowledge of PAHO and UK-DFID procurement rules and regulations; working familiarity with the local health sector.
  • The incumbent will possess the following competencies:
    • Management, critical thinking and problem solving skills
    • Results orientation
    • Facilitation skills
    • Strong inter-personal skills
    • Strong oral and written communication skills
    • Negotiation and team building skills

 

Opportunity Summary:

  • Type of contract and modality: Lump Sum for Products and Services (PEC)
  • Length of contract: 18 months
  • Level of Effort: 312 days
  • Location: Kingston, Jamaica
  • Responsible Person: Nicole Dawkins-Wright –MOH&W Smart Focal Point; Dr. Marion Bullock-DuCasse – Smart Focal Point, PAHO
  • Requirements: Consultant must be a citizen of Jamaica.

 

Our culture:

Working with us you will be surrounded by a diverse group of people who have years of experience in all types of development fields, including health, transportation, gender and diversity, communications and much more.

 

About us (MOH&W and the PAHO):

The Ministry of Health & Wellness (MOHW) is the authority on Health Services within Jamaica and is directly responsible for the public health care systems (PHC System) in the island.  Health Services are structured into three main levels, Central, Regional and Parish.  The Central Level is directly responsible for governance, policy, monitoring and evaluation. The Regional Health Authorities, born out of the National Health Service Act in 1997 and the Government of Jamaica’s Health Reform Programme which saw the decentralizing of health service delivery, is directly responsible for activities at the Regional and Parish Levels.  Under decentralization, the management of delivery of health services shifted from central government (MOHW) to four semi-autonomous bodies – the Regional Health Authorities (RHA).  Jamaica’s health system comprises a central body MOHW, four Regional Health Authorities (RHAs), related Agencies/organizations, and private health facilities and diagnostic centres. The MOHW governance structure comprises two broad areas- administrative and technical services. The Permanent Secretary is responsible for the administrative services and the Chief Medical Officer the technical services. The health system offers primary, secondary, and tertiary care. Primary care is delivered through a network of 316 health centres. Simultaneously, secondary and tertiary care is offered through 24 hospitals (including the quasi- government, teaching hospital of the University of the West Indies) and has a combined capacity of 4,802 beds. Hospital inpatient services within the public system is offered to the population through 18 general and 6 specialist hospitals. There are also four community hospitals that offers mainly maternity, child health and/or curative services. Public sector hospitals accounts for over 95% of hospital based care.

The MOHW is mandated to carry out all functions for health outlined in the National Disaster Plan, and as directed by the National Disaster Committee (NDC) and Executive (NDE), and must ensure that all activities for health are implemented with efficiency for emergency and routine medical and health care service, including public and international health.

Founded in 1902, the Pan American Health Organization (PAHO) is the world’s oldest international public health agency. Its essential mission is to strengthen national and local health systems and improve health outcomes for all people in the Americas. PAHO has scientific and technical experts in its Washington, D.C., headquarters, 28 country offices, and four scientific centers. It also partners with nearly 200 PAHO/WHO Collaborating Centers in 15 countries of the Americas. PAHO’s priorities and policies are set by its Member States through its Governing Bodies, including the PAHO Directing Council, which meets yearly, and the Pan American Sanitary Conference, which meets every fifth year. PAHO receives funding through quota contributions from its Member States, allocations from WHO, and voluntary contributions from governments, international organizations, and private and public sector organizations. As Regional Office for the Americas of WHO, PAHO is a member of the United Nations System. It also serves as the specialized health agency of the Inter-American System, whose other members are the Organization of American States, the Inter-American Development Bank, and the Inter-American Institute for Cooperation on Agriculture.

 

Payment and Conditions: 

Compensation will be determined in accordance with GOJ’s policies and procedures.

 

Diversity: 

The MOHW is committed to diversity and inclusion and to providing equal opportunities to all candidates. We embrace diversity based on gender, age, education, national origin, ethnic origin, race, disability, sexual orientation, and religion. We encourage women, Afro-descendants and persons of indigenous origins to apply.

 

Reporting

The Project Manager will report directly to the MOHW Smart Focal Point who will be responsible for the review and official approval of the project deliverables.  The MOHW Smart Focal Point will report to the Permanent Secretary and the Chief Medical Officer regarding project matters.

 

Evaluation Criteria

Applicants will be scored out of a 100 upon the presentation of CV and detailed proposal.  The score will be awarded on the following basis:

AREA SCORE
Qualification and experience 30%
Technical approach and methodology 40%
Proposal/work plan 30%
Total 100

A minimum score of 70% must be achieve by the candidate (s) to be considered.

Enhancing Health Services Delivery Project – Diagnostic Imaging and Radiology Services Description of the Services/Technical Specification

The Ministry of Health & Wellness will be implementing the Enhancing Health Services Delivery Project, designed to improve access to services provided at public health facilities.  This initiative reaffirms the Government of Jamaica’s commitment to the abolition of user fees in public health facilities and builds on previous efforts to reduce wait times for services and will result in shorter wait times for admissions as well as shorter hospital stays.  The project will be implemented under three components: (i) Diagnostic Radiology services (ii) Elective surgeries (iii) removal of social cases from hospitals.

The Ministry of Health and Wellness requires private firms to provide diagnostic imaging and radiology services to patients registered in public healthcare facilities for a period of two years.

The public health facilities to be served are:

 

No Regional Authority Hospital Parish
  South East and KSA
1   Kingston Public Kingston
2   Spanish Town St. Catherine
3   Linstead St. Catherine
4   Princess Margaret St. Thomas
5   Hope Institute Kingston
6   Mona Rehab Centre Kingston
7   National Chest Kingston
8   Victoria Jubilee Kingston
9   Bustamante Kingston
  Southern
10   Mandeville Regional Manchester
11   Black River St. Elizabeth
12   Lionel Town Clarendon
13   May Pen Clarendon
14   Percy Junor Manchester
  North East    
15   St. Ann’s Bay St. Ann
16   Annotto Bay St. Mary
17   Port Antonio Portland
18   Port Maria St. Mary
  Western    
19   Cornwall Regional St. James
20   Savanna-La-Mar Westmoreland
21   Falmouth Trelawny
22   Noel Holmes Hanover

The investigations to be conducted include:

(a)        CT Scans

(b)        MRI Scans

(c)        Ultrasounds

(d)       Angiography

(e)        Endoscopy (colonoscopy and urogenital endoscopy)

(f)        Hispathology

(g)        Fluoroscopy

(h)        Mammography

 

Performance Specifications / Standard Operating Procedures

A. Standard Operating Procedures

  1. Authorized Clinicians/Personnel from any of the participating facilities are able to request testing from service providers.  A list of authorized personnel will be provided by the Ministry of Health and Wellness
  2. The Service Provider shall provide timely reporting of test results in keeping with the turnaround time noted in the agreed Priced Activity Schedule.
  3. Reports must be returned to the requesting health facility in the agreed format
  4. Provide reports in the following formats:
    • Electronically to the designated person at the Health Facility
    • Hard copy, sealed and given to patient to be returned to Health Facility
  5. Facilitate the provision of emergency services where required
  6.  The Service Provider shall designate a contact person available by phone and email.

 

B. Performance Specifications

  1. The Services shall be provided in accordance with generally accepted clinical and legal standards, consistent with prevailing medical ethics governing the Service Provider.
  2. The Contractor shall employ only competent and satisfactory personnel and shall provide a sufficient number of employees to perform the required services efficiently and in a manner satisfactory to the Client.
  3. The Service Provider and its personnel shall exercise independent professional judgment and shall assume professional responsibility for all services to be provided under this Agreement.
  4. The Service Provider shall be responsible for the quality and quantity of services performed under this Agreement.
  5. The Service Provider shall store, use and maintain all equipment necessary to provide the Services strictly in accordance with the manufacturer’s instructions and with good practice in relation to infection control.
  6. The Service Provider warrants that any of the Service Provider’s consumables or equipment utilized by the Service Provider are in safe and proper working order and suitable for the purpose, and all equipment is adequately and appropriately insured.
  7. The Service Provider shall have sufficient appropriately registered, qualified and experienced laboratory, medical, and other clinical and non-clinical personnel to ensure that the Services are provided in all respects and at all times in accordance with this Agreement.
  8. The Service Provider’s personnel shall:
    • if applicable, be registered with the appropriate professional regulatory body;
    • possess the appropriate qualifications, experience, skills and competencies to perform the duties required of them and be appropriately supervised managerially and professionally; and
    • be covered by adequate indemnity insurance for the provision of the Services
  9. The Ministry of Health and Wellness retains the right to monitor the quality of services furnished by the Service Provider.
  10. The Service Provider shall maintain as confidential all medical records of patients in accordance with medical ethics and the law. The Service Provider shall counsel its personnel, and subcontractors on their obligation to ensure that such information remains confidential. 
  11. The Service Provider shall:
    • Ensure that the services are performed in a safe and effective manner;
    • Ensure confidentiality of results
    • Have in place and maintain a Quality Management System acceptable to the Ministry of Health;
    • Be certified in accordance with applicable laws and regulations and should possess current licenses and permits to operate
    • Ensure compliance with all applicable laws and regulations; and
    • Make available to the Ministry of Health a copy of its Standard Operating Procedures.

 

C. Payment Schedule

Payments shall be made according to the following:

  1. The Service Provider shall submit monthly invoices for Services completed and provided to Patients during that month.
  2. The invoices shall indicate:
    • The patient’s information (identification number, registration number etc.)
    • Details of  testing services provided for each patient
    • Date each test  was requested 
    • Rate per test for the services provided in accordance with the agreed Rate Schedule
  3. The Service Provider shall submit the Request for Services Form issued by a Designated Official as a condition of payment.
  4. To maintain confidentiality, the Service Provider in agreement with the Health Facility shall assign each patient with a Registration Number for identifying patients otherwise than by name. This Patient Registration Number shall be included on all correspondence pertaining to the patient.
  5. The Service Provider shall maintain medical records, test results and other documents that may be required by the Client as evidence of the Services provided. The Client may delay payments to the Service Provider if such documentation is not maintained and provided on request in order to validate invoices.

 

Terms of Reference – Project Administrator Enhancing Health Care Delivery Project

1.0 BACKGROUND

Timely access to quality and affordable Health Services is critical for achieving Universal Access to Health and the health-related Sustainable Development Goals (SDGs).  It is also an important benchmark for a sustainable and robust health system

As the premier health care provider in Jamaica, the Ministry of Health and Wellness has embarked on a project designed to improve access to some critical services provided at public health facilities.  This initiative builds on previous efforts to reduce wait time for services and it is envisioned that this will result in shorter wait time for admissions as well as shorter hospital stays.  The initiative is also set to reaffirm Government’s commitment to the abolition of user fees in public health facilities.

The Enhancing Health Care Delivery Project will focus on three key areas negatively impacting the health sector’s ability to respond timely to the health care needs of the population.  The areas of focus are: (i) diagnostic radiology services (ii) elective surgeries and (iii) removal of social cases from hospitals.

In recognition of its resource constraints and inability to meet the growing demand for diagnostic services, the Ministry will outsource the following imaging services in the short term: CT scan, MRI, Ultrasound, Angiography, Endoscopy and Hispathology.  Patients will be referred to an approved list of private imaging service providers and all costs for outsourced services will be borne by the Government of Jamaica.   In addition, through formal arrangements with private health facilities, the Ministry will under the project seek to increase the number of elective surgeries performed by making use of underutilized private operating theatres.  This intervention is expected to reduce the long waiting list for these procedures and contribute to the overall improved health status of many Jamaicans. 

Also under the project, the Ministry will enter into formal arrangements with select nursing homes and infirmaries for the transfer of patients who have overstayed their time in public hospitals as a result of having no known family or residence.  These public-private ventures are in alignment with the Ten Year Strategic Plan of the Health Sector and Vision 2030 National Development Plan.

 

2.0 OBJECTIVE of Consultancy

The overall objective of the consultancy is to provide administrative support necessary for the effective organization and coordination of the Enhancing Health Services Delivery Project being implemented by the Ministry of Health and Wellness. Responsibilities will include working closely with the Technical Programme Advisor, Project Manager, Regional Health Authorities, Hospital Administration and Social Work Departments, Ministry of Local Government, private service providers and other stakeholders.

 

The specific objectives of the consultancy are as follows:

  1. To provide support to the Project Execution Unit  in the establishment of formal arrangements with approved private service providers for:
    • The outsourcing of diagnostic imaging services
    • The transfer of social cases to long term care institutions
    • The outsourcing of elective surgeries
  1. Collating monthly reports received from Component Coordinators, Regional Officers and other stakeholders where applicable.
  2. Assisting the Technical Programme Advisor, the Project Manager with the organisation of training, verification of visitation schedules and other implementation logistics under the project components.
  3. Developing and maintaining an up-to-date database of beneficiaries accessing services under the project by component
  4. Compiling and disseminating information to internal and external personnel, as required by the Technical Programme Advisor or Project Manager in support of the Enhancing Health Services Delivery Project.
  5. Identifying administrative problems and situations that may affect the efficient flow of information, especially between the Project Unit and the Regional Staff or other stakeholders.
  6. Assisting in convening meetings, liaising with stakeholders (with whom partnerships have been established) to ensure services are provided as per agreement.
  7. Assisting in the preparation and coordination of public education materials and correspondence.
  8. To provide detailed monthly reports that accurately monitor project activities

 

3.0 SCOPE of Services

The specific services of the Project Administrator shall include, but not be limited to the following:

  1. Provide administrative support to the Project Execution Unit for the day to day implementation of the Enhancing Health Services Delivery Project.
  2. Develop a Workplan outlining timelines and activities required to execute the assignment.
  3. Organize and participate in consultations with  key administrative, technical and managerial health professionals critical to project implementation
  4. Facilitate the collation of Project Operations Manual and other operating procedures for the implementation of project components
  5. Establish and maintain professional relationships with relevant partner agencies in the public and private sectors, documenting for MOHW’s attention concerns/issues with services contracts /arrangements
  6. Facilitate the processing of payments to contracted service providers through liaison with the Office of the Permanent Secretary and the Ministry’s Procurement Unit
  7. Organize and participate in sensitization sessions per region for key administrative, technical and managerial health professionals critical to project implementation
  8. Develop and maintain electronic database of beneficiaries accessing services under each component of the project.
  9. Assist with the dissemination of public education materials and activities relating to the project.
  10. Assist with facilitating stakeholder consultations with respective agencies responsible for the implementation of the Project.
  11. Support the Project Unit by attending stakeholder meetings as directed by the Technical Programme Advisor and Project Manager.
  12. Draft  correspondence for  internal and external stakeholders
  13. Assist in the development of presentations to highlight the progress of the project
  14. Develop and maintain appropriate filing system for the capture, storage and maintenance of Project information for ease of access by Project Unit, the Ministry of Health and Wellness and other stakeholders.
  15. Ensure projects are properly closed out and project documentation completed and stored

 

4.0 METHODOLOGY

The consultancy should be executed in a spirit of cooperation and inclusiveness.  The Project Administrator is expected to work in tandem with MOH&W Technical Team and the Office of the Permanent Secretary throughout all stages of the Project.  The individual is also expected to

  • Liaise with the Technical Programme Advisor and Project Manager on all matters
  • Work closely with RHAs, Private Service Providers and other stakeholders

 

5.0 DELIVERABLES

No Deliverable
1.                    Detailed Workplan
2.                    Monthly reports detailing activities – payments processed, meetings attended
3.                     Database of beneficiaries receiving services under Project components
4.                    Collation of Operations Manual, Standards and Protocols for the operation of components 1, 2 and 3
5.       

 

Development and maintenance of Project filing system – meeting notes, contracts,

reports

6.                    Development of protocol for dissemination of information to internal and

external stakeholders

 

6.0 Conditions

  • This consultancy is a full time position with standard hours of work
  • The Project Administrator will be required to occupy a designated office space at MOHW and attend meetings as dictated by Project activities
  • Participation in management and other meetings will be required for which prior notice will be given
  • All information obtained during the delivery of this Consultancy is the property of the Ministry of Health and Wellness and requests to use same must be made in writing to the Permanent Secretary

 

7.0 LENGTH OF CONSULTANCY

The duration of the contract is twenty four (24) months

 

8.0 QUALIFICATIONS OF CONSULTANT

The consultant should satisfy the following requirements:

  • Bachelors Degree in Administrative Management or related discipline from an accredited University or equivalent qualification.
  • A Certified Professional Secretary (CPS) designation would be an asset
  • Project Management certification would be an asset.
  • At least 3 years administrative experience
  • Strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Experience working in a project related environment would be an asset.  
  • Excellent interpersonal skills
  • Proficient in the use of relevant computer applications
  • Detail-oriented with excellent written and verbal communications skills.
  • Strong planning skills and ability to multi-task well.

 

9.0 REPORTING

The Project Administrator will report directly to the Project Manager who will be responsible for the review and official approval of the project deliverables. 

Coordinator – Component 3, Social Cases Enhancing Health Care Delivery Project

1.0  Background

Timely access to quality and affordable Health Services is critical for achieving Universal Access to Health and the health-related Sustainable Development Goals (SDGs).  It is also an important benchmark for a sustainable and robust health system

As the premier health care provider in Jamaica, the Ministry of Health and Wellness has embarked on a project designed to improve access to some critical services provided at public health facilities.  This initiative builds on previous efforts to reduce wait time for services and it is envisioned that this will result in shorter wait time for admissions as well as shorter hospital stays.  The initiative is also set to reaffirm Government’s commitment to the abolition of user fees in public health facilities.

The Enhancing Health Care Delivery Project will focus on three key areas negatively impacting the health sector’s ability to respond timely to the health care needs of the population.  The areas of focus are: (i) diagnostic radiology services (ii) elective surgeries and (iii) removal of social cases from hospitals.

In recognition of its resource constraints and inability to meet the growing demand for diagnostic services, the Ministry will outsource the following imaging services in the short term: CT scan, MRI, Ultrasound, Angiography, Endoscopy and Hispathology.  Patients will be referred to an approved list of private imaging service providers and all costs for outsourced services will be borne by the Government of Jamaica.   In addition, through formal arrangements with private health facilities, the Ministry will under the project seek to increase the number of elective surgeries performed by making use of underutilized private operating theatres.  This intervention is expected to reduce the long waiting list for these procedures and contribute to the overall improved health status of many Jamaicans. 

Also under the project, the Ministry will enter into formal arrangements with select nursing homes and infirmaries for the transfer of patients who have overstayed their time in public hospitals as a result of having no known family or residence.  These public-private ventures are in alignment with the Ten Year Strategic Plan of the Health Sector and Vision 2030 National Development Plan.

 

2.0 OBJECTIVE of Consultancy

The overall objective of the consultancy is to provide technical services to the Ministry of Health and Wellness for the design, implementation and monitoring of Component 3 – Social Cases, under the Enhancing Health Care Delivery Project.  Responsibilities will include working closely with the Programme Technical Advisor, Project Manager, Regional Health Authorities, Hospital Administration and Social Works Departments, Ministry of Local Government, private service providers and other stakeholders for the relocation of social cases from public health system to private care facilities, infirmaries or reintegrated with families.

The specific objectives of the consultancy are as follows:

  1. To provide technical support for the establishment of formal arrangements with approved nursing homes and infirmaries for the transfer of social cases.
  2. To provide support for the development of Policy Framework/standard operating procedures for the management of social cases within the public health care system and address sustainability issues at the end of the project
  3. To provide detailed monthly reports that accurately monitor project activities

 

3.0 SCOPE of services

The specific services of the Component Coordinator shall include, but not be limited to the following:

  1. Develop a Workplan outlining timelines and activities required to execute the assignment.
  2. Lead in the development of a sustainable strategy/policy for the management of social cases within public health facilities.
  3. Establish partnerships with the Ministry of Local Government and Parish Councils for the management of social cases.
  4. Work in collaboration with MOHW’s Standards and Regulations Division to carry out inspections of private nursing home facilities.
  5. Establish strategic partnership with non-governmental organizations for the management of social cases.
  6. Develop a Risk Management Framework
  7. Develop and implement a Monitoring and Evaluation Framework
  8. Monitor Contracts and Memorandum of Understandings with private service providers and other partners
  9. Undertake audit of social cases and provide a listing of social cases within the public health system detailing health status and health care needs, demographic information, mental health status, family status etc
  10. Conduct Rapid Assessment of Social Work Departments in hospitals and identify training needs for capacity strengthening
  11. Facilitate/conduct investigations into Social Cases for the reintegration with families
  12. Organize and participate in consultations with key administrative, technical and managerial health professionals critical to project implementation
  13. Prepare Training Plan and facilitate training sessions for Social Work Staff and other administrative staff involved with the management of social cases in hospitals.
  14. Develop Terms of References/ standard operating procedures for the selection of private homes for the transfer of social cases.
  15. Establish and maintain professional relationships with relevant partner agencies in the public and private sectors, documenting for MOHW’s attention concerns/issues with services contracts /arrangements
  16. Coordinate the day to day activities relating to the component in collaboration with Regional Health Authorities
  17. Organize and participate in sensitization sessions per region for key administrative, technical and managerial health professionals critical to project implementation
  18. Track and report on the progress of implementation as per the work plan, identifying potential risks and making recommendations
  19. Ensure component activities are properly closed out and documentation completed and stored

 

4.0 METHODOLOGY

The consultancy should be executed in a spirit of cooperation and inclusiveness.  The Component Coordinator is expected to work in tandem with MOHW Technical Team and the Office of the Permanent Secretary throughout all stages of the Project.  The individual is also expected to

  • Liaise with the Technical Programme Advisor and Project Manager on all matters
  • Work closely with RHAs, Private Service Providers and other stakeholders

 

5.0 DELIVERABLES

NO DELIVERABLE
1.        Detailed Workplan
2.        Audit Report of Social Cases in the Public Health System
3.       

 

Training Needs Assessment and Training Plan for the Capacity Strengthening of Social Work Departments in hospitals
4.       

 

Protocols for the engagement of Private Providers/Stakeholders for the transfer of social cases
  5 Contract monitoring reports of service providers and stakeholders engaged for the transfer of Social Cases
  6 Procedures for the management of social cases
  7 Strategic Policy and Plan
  8 Monitoring & Evaluation Framework
  9 Risk Management Framework
 10 Monthly Reports

 

6.0 Conditions

  • This consultancy is a full time position with standard hours of work
  • The Component Coordinator will be required to occupy a designated office space at MOHW and make regular field visits as dictated by Project activities
  • Participation in management and other meetings will be required for which prior notice will be given
  • All information obtained during the delivery of this Consultancy is the property of the Ministry of Health and Wellness and requests to use same must be made in writing to the Permanent Secretary

 

7.0 LENGTH OF CONSULTANCY

The duration of the contract is twenty four (24) months

 

8.0 QUALIFICATIONS OF CONSULTANT

The consultant should satisfy the following requirements:

  • Bachelors Degree in Social Work, Sociology, Psychology, Development Studies or other related discipline
  • At least 2 years’ experience working in a Management/Coordination position
  • At least 2 years’ experience in monitoring and evaluation
  • Detail-oriented with excellent written and verbal communications skills.
  • Creative problem solver with ability to work independently.
  • Strong planning skills and ability to multi-task well.
  • Project Management certification desirable.

 

9.0 REPORTING

The Component Coordinator will report directly to the Project Manager who will be responsible for the review and official approval of the project deliverables. 

 

 10.0 EVALUATION CRITERIA

Applicants will be scored out of 100 upon the presentation of CV and detailed proposal.  The score will be awarded on the following basis:

AREA                                                                  SCORE

Qualification and Experience                            25%

Technical Approach and Methodology             40%

Proposal/Workplan                                             25%

 

Coordinator – Component 2, Elective Surgeries Enhancing Health Care Delivery Project

1.0  Background

Timely access to quality and affordable Health Services is critical for achieving Universal Access to Health and the health-related Sustainable Development Goals (SDGs).  It is also an important benchmark for a sustainable and robust health system

As the premier health care provider in Jamaica, the Ministry of Health and Wellness has embarked on a project designed to improve access to some critical services provided at public health facilities.  This initiative builds on previous efforts to reduce wait time for services and it is envisioned that this will result in shorter wait time for admissions as well as shorter hospital stays.  The initiative is also set to reaffirm Government’s commitment to the abolition of user fees in public health facilities.

The Enhancing Health Care Delivery Project will focus on three key areas negatively impacting the health sector’s ability to respond timely to the health care needs of the population.  The areas of focus are: (i) diagnostic radiology services (ii) elective surgeries and (iii) removal of social cases from hospitals.

In recognition of its resource constraints and inability to meet the growing demand for diagnostic services, the Ministry will outsource the following imaging services in the short term: CT scan, MRI, Ultrasound, Angiography, Endoscopy and Hispathology.  Patients will be referred to an approved list of private imaging service providers and all costs for outsourced services will be borne by the Government of Jamaica.   In addition, through formal arrangements with private health facilities, the Ministry will under the project seek to increase the number of elective surgeries performed by making use of underutilized private operating theatres.  This intervention is expected to reduce the long waiting list for these procedures and contribute to the overall improved health status of many Jamaicans. 

Also under the project, the Ministry will enter into formal arrangements with select nursing homes and infirmaries for the transfer of patients who have overstayed their time in public hospitals as a result of having no known family or residence.  These public-private ventures are in alignment with the Ten Year Strategic Plan of the Health Sector and Vision 2030 National Development Plan.

 

2.0 OBJECTIVE of Consultancy

The overall objective of the consultancy is to provide technical services to the Ministry of Health and Wellness for the design, implementation and monitoring of Component 2 – Outsourcing of Elective Surgeries, under the Enhancing Health Services Delivery Project.  Responsibilities will include working closely with the Technical Programme Advisor, Project Manager, Regional Health Authorities, private service providers and other stakeholders for the outsourcing of elective surgeries and the development of plan for reintegration of services at the end of the project period.

The specific objectives of the consultancy are as follows:

  1. To provide technical support for the establishment and monitoring of formal arrangements with approved service providers for the outsourcing of elective surgeries
  2. To provide support for the revision and development of standard operating protocols/procedures, in collaboration with RHAs and other stakeholders, to support the successful implementation of project and the reintegration of services at the end of the project period.
  3. To provide support for the collection of data and documentation of elective surgeries waiting list in the public health care system
  4. To provide detailed monthly reports that accurately monitor project activities and budget; analyse issues and forecast trends in service delivery and use.

 

3.0 SCOPE of Services

The specific services of the Component Coordinator shall include, but not be limited to the following:

  1. Develop a Workplan outlining timelines and activities required to execute the assignment.
  2. Monitor Contracts and Memorandum of Understandings with private service providers and other partners
  3. Work in collaboration with MOHW’s Standard and Regulations Division to carry out inspections of private medical facilities.
  4. Develop a Risk Management Framework
  5. Develop and implement a Monitoring and Evaluation Framework
  6. Organize and participate in consultations with key administrative, technical and managerial health professionals critical to project implementation
  7. Coordinate data collection and produce comprehensive waiting list of persons scheduled for elective surgeries within the public health care system
  8. Support the development of electronic wait list management system
  9. Establish and maintain professional relationships with relevant partner agencies in the public and private sectors, documenting for MOHW’s attention concerns/issues with services contracts /arrangements
  10. Coordinate/supervise the day to day activities relating to the component in collaboration with Hospital Administration, Regional Health Authorities , private service providers and other stakeholders
  11. Assist in the revision and formulation of standard operating procedures/protocols, in collaboration with RHAs and other stakeholders, to support the successful implementation of the component and the reintegration of services at the end of the project period
  12. Organize and participate in sensitization sessions per region for key administrative, technical and managerial health professionals critical to project implementation
  13. Track and report on the progress of implementation as per the work plan, identifying potential risks and making recommendations
  14. Establish and maintain database of persons receiving elective surgeries under component
  15. Conduct satisfaction surveys among patients to assess service delivery
  16. Ensure component activities are properly closed out and documentation completed and stored

 

4.0 METHODOLOGY

The consultancy should be executed in a spirit of cooperation and inclusiveness.  The Component Coordinator is expected to work in tandem with MOHW Technical Team and the Office of the Permanent Secretary throughout all stages of the Project.  The individual is also expected to

  • Liaise with the Technical Programme Advisor and Project Manager on all matters
  • Work closely with RHAs, Private Service Providers and other stakeholders

 

5.0 DELIVERABLES

No DELIVERABLE
1.        Detailed Workplan
2.        Waiting list of persons scheduled for elective surgeries in public health system
3.        Database of persons receiving services under the component
4.        Recommendations for the development of electronic wait list management system
5.        Monitoring reports on Service contracts for outsourcing of elective surgeries
6.        Revised protocols/procedures for the delivery/outsourcing of elective surgeries
7.       

 

Reports on Sensitization sessions (one per region) for select administrative, technical

and managerial personnel

8.        Monitoring and Evaluation Framework
9.        Risk Management Framework
10.   

 

Monthly project reports, reports on satisfaction surveys

 

 

6.0 Conditions

  • This consultancy is a full time position with standard hours of work
  • The Component Coordinator will be required to occupy a designated office space at MOHW and make regular field visits as dictated by Project activities
  • Participation in management and other meetings will be required for which prior notice will be given
  • All information obtained during the delivery of this Consultancy is the property of the Ministry of Health and Wellness and requests to use same must be made in writing to the Permanent Secretary

 

7.0 LENGTH OF CONSULTANCY

The duration of the contract is twenty four (24) months

 

8.0 QUALIFICATIONS OF CONSULTANT

The consultant should satisfy the following requirements:

  • Bachelors Degree in Nursing or Health Related discipline
  • At least 2 years’ experience working in a Management/Coordination position
  • At least 2 years’ experience working in a health related field
  • Strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Working knowledge of Government of Jamaica Health Regulations and policies
  • Detail-oriented with excellent written and verbal communications skills.
  • Creative problem solver with ability to work independently.
  • Strong planning skills and ability to multi-task well.

 

9.0 REPORTING

The Coordinator will report directly to the Project Manager who will be responsible for the review and official approval of the project deliverables. 

 

 10.0 EVALUATION CRITERIA

Applicants will be scored out of 100 upon the presentation of CV and detailed proposal.  The score will be awarded don the following basis:

AREA                                                                  SCORE

Qualification and Experience                            25%

Technical Approach and Methodology             40%

Proposal/Work plan                                            25%

Terms of Reference Coordinator – Component 1, Diagnostic Imaging Services Enhancing Health Care Delivery Project

1.0 BACKGROUND

Timely access to quality and affordable Health Services is critical for achieving Universal Access to Health and the health-related Sustainable Development Goals (SDGs).  It is also an important benchmark for a sustainable and robust health system

As the premier health care provider in Jamaica, the Ministry of Health and Wellness has embarked on a project designed to improve access to some critical services provided at public health facilities.  This initiative builds on previous efforts to reduce wait time for services and it is envisioned that this will result in shorter wait time for admissions as well as shorter hospital stays.  The initiative is also set to reaffirm Government’s commitment to the abolition of user fees in public health facilities.

The Enhancing Health Services Delivery Project will focus on three key areas negatively impacting the health sector’s ability to respond timely to the health care needs of the population.  The areas of focus are: (i) diagnostic radiology services (ii) elective surgeries and (iii) removal of social cases from hospitals.

In recognition of its resource constraints and inability to meet the growing demand for diagnostic services, the Ministry will outsource the following imaging services in the short term: CT scan, MRI, Ultrasound, Angiography, Endoscopy and Hispathology.  Patients will be referred to an approved list of private imaging service providers and all costs for outsourced services will be borne by the Government of Jamaica.   In addition, through formal arrangements with private health facilities, the Ministry will under the project seek to increase the number of elective surgeries performed by making use of underutilized private operating theatres.  This intervention is expected to reduce the long waiting list for these procedures and contribute to the overall improved health status of many Jamaicans. 

Also under the project, the Ministry will enter into formal arrangements with select nursing homes and infirmaries for the transfer of patients who have overstayed their time in public hospitals as a result of having no known family or residence.  These public-private ventures are in alignment with the Ten Year Strategic Plan of the Health Sector and Vision 2030 National Development Plan.

 

2.0 OBJECTIVE of Consultancy

The overall objective of the consultancy is to provide technical services to the Ministry of Health and Wellness for the design, implementation and monitoring of Component 1 – Outsourcing of Diagnostic and Radiology Services, under the Enhancing Health Services Delivery Project.  Responsibilities will include working closely with the Technical Programme Advisor, Project Manager, Regional Health Authorities, private service providers and other stakeholders for the delivery of diagnostic services and the development of plan for the phased upgrading of diagnostic services in the public health care system.

 

The specific objectives of the consultancy are as follows:

  1. To provide support for the establishment and monitoring of formal arrangements with approved service providers for the outsourcing of diagnostic imaging services
  2. To provide support for the formulation of a detailed plan for the upgrade of diagnostic services in the public health sector using a phased approach that takes into consideration provisions for radiology under other national projects
  3. To provide support for the implementation of a phased diagnostic services upgrade plan, facilitating the establishment of arrangements for the continued rollout of activities post project
  4. To provide support for the revision and development of standard operating protocols/procedures, in collaboration with RHAs and other stakeholders, to support the successful implementation of project and the reintegration of services at the end of the project period.
  5. To provide detailed monthly reports that accurately monitor project activities and budget; analyse issues and forecast trends in service delivery and use

 

3.0 SCOPE of services

The specific services of the Component Coordinator shall include, but not be limited to the following:

  1. Develop a Workplan outlining timelines and activities required to execute the assignment.
  2. Monitor Contracts and Memorandum of Understandings with private service providers and other partners
  3. Conduct audits and or inspections of private facilities participating in the project
  4. Organize and participate in consultations with key administrative, technical and managerial health professionals critical to project implementation
  5. Review and validate payment requests from private providers for submission to procurement
  6. Participate in the transparent tender bidding or request for proposal processes for the selection of private partners and ensure the preparation of relevant reports
  7. Participate in the transparent and competitive selection of service providers
  8. Support the preparation of a detailed plan for the phased upgrade of diagnostic services in the public health sector. This includes the identification of priority listing of equipment needs through consultations with RHAs and other stakeholders
  9. Establish and maintain professional relationships with relevant partner agencies in the public and private sectors, documenting for MOHW’s attention concerns/issues with services contracts /arrangements
  10. Coordinate/supervise the day to day activities relating to the component in collaboration with Hospital Administration, Regional Health Authorities and other stakeholders
  11. Assist in the revision and formulation of standard operating procedures/protocols, in collaboration with RHAs and other stakeholders, to support the successful implementation of the component and the reintegration of services at the end of the project period
  12. Organize and participate in sensitization sessions per region for key administrative, technical and managerial health professionals critical to project implementation
  13. Track and report on the progress of implementation as per the work plan, identifying potential risks and making recommendations
  14. Establish and maintain database of persons receiving diagnostic services under component
  15. Conduct satisfaction surveys among patients to assess service delivery
  16. Ensure component activities are properly closed out and documentation completed and stored

 

4.0 METHODOLOGY

The consultancy should be executed in a spirit of cooperation and inclusiveness.  The Component Coordinator is expected to work in tandem with MOHW Technical Team and the Office of the Permanent Secretary throughout all stages of the Project.  The individual is also expected to:

  • Liaise with the Technical Programme Advisor and Project Manager on all matters
  • Work closely with RHAs, private service providers and other stakeholders

 

 

5.0 DELIVERABLES

No Deliverable
1 Detailed work plan
2 Monitoring reports on Service contracts for outsourcing of diagnostic services
3 Detailed plan for the upgrade of diagnostic services in the public health sector
4 Revised protocols/procedures for the delivery of diagnostic imaging services

 

5 Reports on Sensitization sessions (one per region) for select administrative, technical and managerial personnel

 

6 Monthly project reports, reports on satisfaction surveys

 

   

 

6.0 Conditions

  • This consultancy is a full time position with standard hours of work
  • The Component Coordinator will be required to occupy a designated office space at MOHW and make regular field visits as dictated by Project activities
  • Participation in management and other meetings will be required for which prior notice will be given
  • All information obtained during the delivery of this Consultancy is the property of the Ministry of Health and Wellness and requests to use same must be made in writing to the Permanent Secretary

 

7.0 LENGTH OF CONSULTANCY

The duration of the contract is twenty four (24) months

 

8.0 QUALIFICATIONS OF CONSULTANT

The consultant should satisfy the following requirements:

  • Bachelor’s Degree in Medical Imaging or other related  discipline
  • Knowledge of the latest radiology and imaging technology within the field
  • At least 3 years’ experience working in a Management/Coordination position
  • Strong sense of and respect for confidentiality involving both clients and fellow employees.
  • Familiarity with/Knowledge of the use of radiology and imaging equipment
  • Detail-oriented with excellent written and verbal communications skills.
  • Creative problem solver with ability to work independently.
  • Strong planning skills and ability to multi-task well.

 

9.0 REPORTING

The Component Coordinator will report directly to the Project Manager who will be responsible for the review and official approval of the project deliverables. 

 

10.0 EVALUATION CRITERIA

Applicants will be scored out of 100 upon the presentation of CV and detailed proposal.  The score will be awarded don the following basis:

AREA                                                                  SCORE

Qualification and Experience                            25%

Technical Approach and Methodology             40%

Proposal/Workplan                                             25%