Systems Administrator MIS/IT 4 [Vacant]

JOB PURPOSE

Reporting to the Director, Systems and Information Technology and under the direct supervision of the Director, National Public Health Lab. the System Administrator has responsibility for ensuring that all information technology systems in the National Public Health Lab and the National Blood Transfusion Service are operational and optimized.

 

KEY OUTPUTS

  • Computer hardware and software problems solved
  • Operating system monitored and managed
  • Internet access and other applications available
  • Security procedures implemented
  • Training centre supervised

 

KEY RESPONSIBILITY AREAS

  • Management/Administrative Responsibilities
  • Install, configure and manage the following operating systems at the NPHL and NBTS:
    • Windows 2007; 2003; 2000; NT
    • Windows 95, 98, XP and Vista and any other operating systems introduce from time to time
    • Linux
  • Monitor computer server system performance making improvements where necessary
  • Upgrade operating systems and existing applications where required
  • Troubleshoot and provide solutions for system communication and network problems
  • Ensure system availability including e-mail, internet access and Wide Area Network (WAN) connectivity by implementing system to monitor and minimize downtime
  • Perform system backup and data recovery procedures in accordance with standard information technology practice
  • Implement data security and integrity procedures on all servers and major systems.
  • Provide user support and act as liaison between the Systems and Information Technology Branch and users
  • Maintain, monitor and administer the Local Area Network (LAN)
  • Respond to operating systems problems. Liaise with the Technical Support Services Section to resolve user requests
  • Provide technical advise to departments on the procurement of computer hardware and software
  • Supervise the operation of the computer training centre
  • Maintain warranty and service agreements
  • Maintain passwords and access to ensure the privacy of information
  • Assist with the preparation and implementation of a computer systems disaster recovery plan
  • Liaise with the vendors to resolve issues, plan future development
  • Perform other related duties as assigned by the Director, Systems and Information Technology
  • Maintain a current software inventory including up-to-date licenses

 

PERFORMANCE STANDARDS

  • Systems have a 99% availability rating
  • System failures are solved on a timely basis
  • A high level of performance is demonstrated

 

REQUIRED COMPETENCIES

Functional/Technical Competencies Levels
Working knowledge of various computer operating systems  
Sound knowledge of Ethernet networks and TCP/IP  
Knowledge of hardware and cabling structures  
Knowledge process for the installation and maintenance of personal computer systems and operating systems  
Sound knowledge of system administration tasks and responsibilities  

 

Core Competencies Levels
Oral communication skills  
Written communication skills  
Interpersonal skills  
Time management skills  
Organization and planning skills  
Training skills  
Ability to diagnose and solve computer hardware and software problems  

 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • BSc. Degree in Computer Science or Information Systems, Plus
  • Minimum of five years related experience of which two (2) years should be at the system administration level, or
  • Any equivalent combination of education and experience

 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

  • Numerous critical deadlines

 

AUTHORITY

  • To install and configure operating systems software
  • To provide user support/training

 

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Interested persons may apply by submitting a cover letter and resume via email no later than Wednesday October 7, 2020 to:

Director
Human Resource Management & Development
Ministry of Health & Wellness
10A Chelsea Avenue
Kingston 10
jobs@moh.gov.jm

Please note that responses will be sent to short- listed applicants only.