Public Sector Customer Service Satisfaction Assessment Report

🕔Monday March 4, 2019

1.1 BACKGROUND To achieve Vision 2030 “to make Jamaica the place of choice to live, work, raise families and do business”, the Public Sector must improve the efficiency and the effectiveness of government services that will support the private sector to be an engine of growth, and ensure citizens are… Read More

Vitals – A Quarterly Report of the Ministry of Health (May 2018)

🕔Wednesday June 6, 2018

This third edition of Vitals represents the one-year anniversary of the Ministry’s quarterly report. The feedback received has been  favourable, and the analysis useful in raising awareness of the challenges and achievements of the health sector. This publication features waiting time reduction in emergency departments. There was a notable 10%… Read More

Highlights of Key Initiatives 2017-2018

🕔Wednesday June 6, 2018

Improving Clients’ Experience   Compassionate Care 1.1 Background 1.1.1 The Ministry of Health (MoH), under the leadership of the Minister of Health, the Hon. Dr. Christopher Tufton, has embarked upon improving care and services delivered in all hospitals, health clinics and community health programmes by introducing a patient-centred approach to… Read More

Vitals – A Quarterly Report from the Ministry of Health (October 2017)

🕔Friday November 17, 2017

Welcome back to Vitals: A Quarterly Statistical Report of the Ministry of Health. Vitals provides information on health trends and health statistics in Jamaica. This, our second issue, is a continued demonstration of our commitment to good governance as we model transparency in reporting on patient outcomes and the feedback… Read More

HIV Epidemiological Profile 2015, Facts & Figures

🕔Thursday May 4, 2017

In this surveillance report, HIV cases include persons reported with HIV infection (non-AIDS), advanced HIV (non-AIDS) and AIDS within a given year. It is also important to note that the report is a reflection of the lowest known status of all reported PLHIV. Therefore, persons reported as Advanced HIV, AIDS… Read More